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FlipBiz

Account deletion

Delete your account.

Permanently delete your account and your data. No login needed.

Use the email address you sign in to FlipBiz with.

We’ll email this address to confirm we received your request. If you didn’t make the request, reply to that email and we’ll stop it.

Just want to stop being billed? →Cancel your subscription and keep your account and data.

What happens when you delete your account

Completed within 30 days of your request

Deleted permanently

  • Your account and login credentials
  • Your profile: name, email, phone, photo, and role
  • Files and content you uploaded: documents, photos, videos, and forms
  • Your training records, course progress, and certificates
  • Your schedules, availability, time-clock entries, and timesheets
  • Your messages and chat history
  • Notification settings and device registrations for push notifications

Kept, and for how long

  • Billing and tax records. Invoices, payments, and refunds are kept for 7 years because tax and accounting law requires it. These contain the transaction and the billing contact, not your training data.
  • A minimal record of this request. Your email address and the date, kept for 2 years, so we can show the deletion was carried out if you or a regulator ever asks.
  • Anonymized statistics. Counts and aggregates that can no longer identify you or be linked back to you. These are kept indefinitely.
  • Anything we’re legally required to preserve. For example under a legal hold or an open dispute, kept only for as long as that obligation lasts.

If you’re on a club’s account

Deleting your personal account removes you and your records from your club’s FlipBiz. It does not close the club’s account or cancel the club’s subscription. A club owner does that separately.

Questions

Email support@flipbizonline.com and a person will answer.